Toktogul and Lower Naryn: damage of backbone cable by mudflow

Major outage · duration 1 day 13 h

Affected: Home internet, Mobile internet (3G / 4G), Fixed telephony, Toktogul and Lower Naryn, Iyık Janyl

Resolved

Permanent repair is completed.

14.05.2026 18:00 IRT

Monitoring

Temporary cable is laid. Speeds are restored.

13.05.2026 14:10 IRT

Identified

The backbone cable along State Route 1 is damaged by a mudflow near Kara-Köl. Traffic is switched to the reserve radio relay line; speed is limited.

13.05.2026 06:15 IRT

Investigating

Subscribers in Kara-Köl, Toktogul and part of Iyık Janyl have no service or slow service.

13.05.2026 04:40 IRT